Pool is big and nice but it was quite cool. It was nice to jump in after sauna. Unfortunately there is no any cafe/restaurant in the hotel. We stayed only one night and did not buy food to cook. I am very grateful to young lady at the reception for the help with ordering food by phone from Samokov. - Absence of any cafe or restaurant.
4009 reviews
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Hotel Overall Breakfast Staff friendliness & competenceMost satisfied with:
restaurant & food Amenities city trip-
Hotel Overalrelaxation is nice.Family & kids friendly is good.Animation, entertainment, nightlife, music is good.“spa center” “spa facilities” “s center” “Spa center”
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FacilitiesSwimming Pool could be better.common areas - lobby, lifts, launge, entrance is good.Guests are OK with the Hotel age.“nice pool” “main town” “swimming pool” “construction work”
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CleanlinessRoom cleanliness can be improved.Overall CLEANLINESS can be improved.Bathroom cleanliness could be better.“clean rooms” “clean room” “bath towels” “Daily cleaning”
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RoomBed is good.Average Bathroom.Noise is nice.“good size bed” “sofa bed” “proper bed” “quiet hotel”
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Food & DrinksBreakfast is acceptable.Dining experience can be improved.Pizza, Pasta, Salads, Snacks, etc can be improved.“Good breakfast” “huge selection” “buffet style” “courtesy bus”
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Staff & ServiceGuests are very happy with the Staff friendliness & competence.Service is acceptable.Average Reception.“helpful reception” “cleaning service” “friendly staff” “hotel staff”
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Pricevalue for money is nice.Guests are very happy with the Food price.“good value” “Good value”
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LocationTransport (taxi, car rental, transfers) could be better.Tours & excursions is excellent.Average Distance to centre.“lovely walk” “souvenir shops” “free parking” “short ride”
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Internet
After reading mixed reviews we didn t know what to expect but our time at this hotel was great. The staff were very friendly and helpful. The food was nice, bed comfy, shower super powerful. Spa was a nice touch and I booked a massage which was really lovely. It is a short treck into the town but I quite enjoyed the stroll and the peacefulness of the hotel away from the resort. It was only 10 bgn for a taxi if you don t want to walk it.
Great value for money - More facilities would be great and would brign more value to the property: - Shuttle to the slopes - EV charging station - Vending machine - Explanatory note how to regulate the heating
Everything was great. Apartments are really well heated and clean. - It would be great if kitchen had a coffee pot and some basic things like salt, sugar, coffee etc..
the spa was on point - there was no food
Много ни хареса сауна та и парната баня, басейнът е супер но водната беше малко студена ,защото имаше малък проблем ! Но ни изпратиха в другия хотел да използваме техните екстри! Беше много хубаво!!!! - - Нищо -
Красива природа. Хотела и СПА центъра бяха добре отоплени. Почистват и сменят хавлиите всеки ден. Удобен и голям паркинг. - - Храната за вечеря има какво да се желае. Трябва да се сложат по-удобни матраци на леглата. -
Good quality hotel in my view, I measure this by Europe skiing standards. Good clean presented food. Cheap beers. …
Good location in the pine forest on the outskirts of Borovets. Excellent breakfast and dinner selection on the buffet. Convenient free bus shuttle transport to the ski slopes and back. Decent size of the swimming pool with view of the surrounding area, and very pleasant and comfortable spa facilities. The staff are helpful when you need something. Highly recommended. - The sofa bed in the living room could have been a bit more comfortable.
Страхотен хотел!
The hotel is very well placed in the forest and has a very nice facility. The staff is extremely friendly and kind.
Very nice, clean, comfortable hotel. Delicious cuisine. Polite staff
Прекрасный отель. Очень чистый, очень уютный, такой домашний! Находится в тихом месте, окружен соснами. Здесь замечательный персонал. Всё на высшем уровне.
все очень понравилось!
I and my family were in Festa Chamkoria for three days. A wonderful and cosy hotel.We stayed impressed and satisfied. Everything was well organised and well prepared. The room was tidy and warm. The food was good and delicious. The staff and the waiters were very polite, smiling and helpful. And most of all I would like to thank the receptionist Kristina, always smiling, very kind and ready to help.
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Very nice and quiet hotel! Wonderful service. We will visit again. …
Sauna, Pool, Größe Zimmer -
Получихме апгрейд и бяхме настанени в хотел Феста Уинтър Палас, понеже хотел Феста Чамкория не работеше Закуската и вечерята бяха на шведска маса.Разположинието идеално-на пешеходно разстояние от централната част на курорта. - - Парната баня не работеше.Поради предприетите мерки срещу Ковид. -
Peaceful, in the forest, very nice swimming pool, value for money. - No balcony in my single room only on first/ second floor. Higher floors were with balconies but not for one night staying guests…